CV | Zuleimaresearcher

Professional History

2024 - present

Senior User Researcher

NHS England

•Vaccination Programme •Lead UX research strategy and delivery •Mentoring of other user researchers, principally on research methods, accessibility, and inclusion. •Improving ways of working

2023 - 2024

Researcher

The dexterous web (dxw)

•Worked for the Parliamentary Digital Service (PDS) on a software as a service that members of parliament of the House of Commons use to report their financial interests and an API that members of the public use to scrutinize data. •Worked for the Department for Education (DfE) using Government Digital Service (GDS) guidance and passing service standard assessments successfully for an internal software as service from Discovery to Beta. •Created a method to support the design of accessible products and services when access to users with accessibility needs is difficult. Influenced and steered its adoption within dxw and within DfE. •Created user research guidance about accessibility and inclusion that is humanity centred. Collaborated with a Principal user researcher to update the user research section of the agency playbook with the content I created. •Collaborated with accessibility special interest group to build the agency accessibility manual. •Influenced the editing of one of dxw research principles and positive change to update it. •Mentoring of other user researchers, principally on research methods, accessibility, and inclusion.

2020 - 2023

Senior Research Fellow

Global Disability Innovation Hub

• I led a programme on Data and Evidence that sees organizations or individuals applying for research skills and data science support. I created a process to evaluate requests and allocated resources to fulfil requests approved. • I lead the literature review of technology designed with and for people with disabilities. • My work responsibilities are part of a bigger programme of research called AT2030 funded at £20n by UK aid (DID and FCDO).

2014 - 2020

Research Fellow

University College London

• I led the usability evaluation of assistive technology for children with visual and hearing impairments in Ugandan primary schools. Work performed for UNICEF as a representative of the GDI Hub (May 2019). Funded by the Global Disability Innovation Hub Community Interest Company and UNICEF. • I led the user experience research it an international and multidisciplinary project, called Fit-for-purpose, which aimed at designing affordable and fit for purpose body-powered prostheses in Jordan and Uganda. £1.4M funded by EPSRC Global Challenge Research Fund. (March 2018 to Jan 2021). • I co-led the funding application and planning and execution of focus groups with people with lower limb amputations. Our aims was to understand their experiences and expectations of prosthetic devices materials and embedded sensors. £4,212 funded by CHERISH-DE UK Digital Economy Crucible seedcorn funding. (Dec 2018 – Jun 2019).

2015

Enterprise Secondee

Movement Metrics Ltd.

• I led the exploration of customer segments and detailed information on two of them: academic institutions and assistive technology manufacturer focused on manual wheelchairs. • I chose the structure of the business plan to follow the Business Model Generation guide written by Alexander Osterwalder & Yves. Three main competitors were found and their details were documented in the business model. • I co-led the preparation of funding application for Innovate UK Technology Strategy Board 2015 call on Technology Inspired Innovation ICT.

2013

Clinical Records Administrator

Oxleas NHS Foundation Trust), Queen Mary Hospital

2011 - 2012

Visiting Lecturer

University of Roehampton

2005 - 2008

Clinical Engineer

Enlaser Art-tecnica S.A. of C.V., Mexico

• Took a comprehensive training at Iridex Coporation, Mountain View, CA, USA (June 2007) • I supervised, installed and performed preventive and corrective maintenance of surgical (laser) medical equipment • I co-led technical-clinical support and training of plastic surgeon, general doctors and Urologists across Mexico • I applied research and development skills towards corrective maintenance of fibre optics. I had the initiative to repair equipment that otherwise would have been discarded, saving money to my employer. • I designed and delivered a course on aesthetic medical laser equipment maintenance for engineers.

2006 - 2007

Postgraduate Research Assistant

National Institute of Rehabilitation, Mexico. Public health institute.

2005 - 2006

Entrepreneur in Assitive Tech

Mexico

• I created a business plan that won a 2nd place in a competition where there were 40 applicants. The company aimed to fill in the gap of affordable and high-quality assistive technology in Mexico. The business idea was featured in the Universidad Iberoamericana magazine “UIA Community” (29th September 2005), in the “El Universal” neswspaper (31st Aug 2005) with national coverage and the business opportunity was posted in the “Nacional Financiera” website to which potential investors have access. • Funding was secured to receive consultancy to further strengthen the business plan. The business was not followed up since the team members (other two fellow Biomedical Engineers) had just finished university and we had no income to survive in Mexico City. We all had to look for a job and leave the entrepreneurial project.

2005

Undergraduate Research Assistant

National Institute of Rehabilitation, Mexico. Public health institute.

Qualifications

2009 - 2013

PhD Life and Health Sciences | University of Roehampton, London

Quantitative characterization of vibration transmission through the human spine of elderly people during physical activity. Wireless inertial sensors and human movement analysis

2008 - 2009